Mold Incident: Wed, Sept 8, 2021
Water, possibly containing sewage, continued to soak the bathroom floor as the wet spot grew larger. This has occurred since Sunday, Sept 5, with no response from Coastline. All videos are timestamped and geotagged by Google. Reference illustration:
Mold Incident: Thurs, Sept 9, 2021
Water began to leak through the 2nd story bathroom floor and the living room ceiling below. The leak progresses to soak the south-facing living room wall which begins to weep. 9:38 AM – Veronica emails Gloria Camou to arrange plumbing work Veronica is seven months pregnant and still working overnight shifts as a nurse in […]
Mold Incident: Fri, Sept 10, 2021
8:54 AM – Downstairs living room ceiling begins to leak what smells like urine Coastline workers have yet to arrive five days after the emergency, so Veronica lays down trays in the downstairs living room to catch water as the ceiling begins to leak directly under the 2nd story toilet above. Unknown whether the leak […]
Mold Incident: Sat, Sept 11, 2021
9 AM – Workers finally prepared to do job but destroy apartment Workers tear open the living room ceiling to expose wires, a rotting frame and moldy joists. The handymen are not licensed to deal with mold, so they fail to set up a zero-pressure containment area with a vacuum. Instead, they haphazardly tape up […]
Mold Incident: Sun, Sept 12, 2021
Visit the apartment twice to empty dehumidifier wastewater bucket. Call Coastline and Citizen Beach Collection numbers again to leave voicemail. Never called back. No work done in the unit. Ceiling and bathroom still ripped open with nails and wires sticking out. Mold spores have settled all over apartment on our belongings. Urgent email to Gloria […]
Mold Incident: Mon, Sept 13, 2021
9:00 AM – Expected Call Doesn’t Come We expect a frantic phone call from Coastline management in response to our emergency voicemails and emails but never receive a call. It’s been three days of being ignored but now there’s no excuse. It’s Monday morning during business hours. 11:00 AM – Non-existent Regional Office Visit Drive […]
Mold Incident: Tue, Sept 14, 2021
2:00 PM – Continually overflowing dehumidifier bucket No work performed. Empty dehumidifier bucket that threatens to overflow twice per day. 2:04 PM – Sharp metal shard Found on living room carpet. Jimmy Ordaz stated that he would have elected to keep us living in this situation because it’s “legal,” according to him. 2:04 PM – […]
Mold Incident: Wed, Sept 15, 2021
2:33 PM – Keys don’t work, door left unlocked & mold patched over Coastline locked us out of our apartment — changing our locks without knowledge or consent on Sept 14th — but the company would leave our apartment unlocked for the next several weeks to expose our belongings to theft. Coastline patched over the […]
Mold Incident: Thu, Sept 16, 2021
12:18 PM – No work done in unit Our keys still do not open front door but Coastline will continue to leave door unlocked for the remainder of the month. Dehumidifier not running but left behind along with debris-filled buckets. 12:20 PM – Finger wipes mold spores off living room couch Robert Soto would recommend […]
Mold Incident: Fri, Sept 17, 2021
9:00 AM – Confrontation at the corporate office We take the mold test results to Coastline’s corporate office and are greeted at the door by one of Jimmy Ordaz’s colleagues. We stand outside the door as Jimmy is put on speakerphone and the mold test results are emailed to him for inspection. Jimmy insists that […]