Thu, Feb 4, 2021 at 4:10 PM – Veronica submits work order for flooded laundry room
This was not a problem for 10+ years under previous building owner.
Feb-4-2021-Another-Car-Submission-of-a-Service-Request-plus-laundryFri, Feb 5, 2021 at 10:57 AM – Coastline responds to work request
Fails to fix or clean up the flooding, so Veronica has to send another email reminding Gloria Camou to send someone. Gloria states it will be resolved. It’s never resolved.
Feb-5-2021-Laundry-Maintenance-Request-ResponseFri, Feb 5, 2021 at 5:50 PM – Laundry Still Flooded
No evidence of a plumber, fix or cleanup for the entire work day.
Tue, Feb 9, 2021 at 4:10 PM – Laundry still flooded four days later
Veronica finds the building’s laundry room still flooded despite promises for a fix and cleanup.
Tue, Feb 9, 2021 at 4:40 PM – Veronica submits yet another work order
Flooding has persisted for the better part of a week without a response from Coastline, so Veronica submits another work order.
Feb-9-2021-V-submits-another-laundry-work-orderTue, Feb 9, 2021 at 4:51 PM – Coastline finally puts work orders in
Promises to clean up but flooding in laundry room persists intermittently until we move out in Oct 2021.
Feb-9-2021-Laundry-Again-Followup-Maintenance-RequestSun, Oct 3 at 1:23 PM – Flooding in laundry room continues eight months later
The flooding persists eight months after Veronica’s original work order. There’s no evidence anyone attempted to fix the problem despite Gloria Camou’ and Coastline’s promises.